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  1. City Play
  2. How - To Guide

How - To Guide

Charging & Battery

  • Which USB cable can I use to charge my CITYPLAY sensors?
  • How do I charge my sensors?
  • CITYPLAY sensors' battery performance, explained

CITYPLAY Kit

  • CITYPLAY's online Quick Start Guide
  • CITYPLAY hardware specifications
  • The CITYPLAY case, explained

CITYPLAY Sensors

  • Where can I find my sensor serial numbers on the CITYPLAY app?
  • What is the button on the CITYPLAY sensor for?
  • How do I delete data that is stored on my sensor?
  • How do I update my sensors to the newest firmware version?
  • Light statuses, explained
  • How do I unpair my sensors from the app?
See all 7 articles

CITYPLAY App

  • What is the Benchmark feature?
  • What is the Trends feature?
  • How do I update my app to the newest app version?
  • What is the personal records feature?
  • What does my player card represent?
  • How to receive support from the CITYPLAY app
See all 18 articles

General Questions

  • How to record back-to-back activities
  • How can multiple mobile phones use the same CITYPLAY account?
  • How to use multiple CITYPLAY devices with the same account
  • How can multiple players use the same CITYPLAY device?
  • Can I export my session data in the form of an excel / API / PDF report?
  • CITYPLAY's 6-hour session limit, explained
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