I can't find my Activation Code / I didn't receive my Activation Code

If you cannot find your Activation Code, then please read this article first. 

If you still cannot find your Activation Code, then please contact support via our submit a request form and include the following details:

1. Proof of your purchase.
2. The email address that your CITYPLAY account is registered with. 
3. The email address that you used to purchase your subscription plan.