I can't see my technical / soccer-specific data in my training analysis

This article is only relevant for:

1. Uploaded training activities on the app.
2. Training activities that exclude technical / soccer-specific data.

Here are 2 possible reasons why there is no technical data in your training analysis:

1. Your training session was uploaded as a 'Physical Only' training, instead of a 'With Ball' training. If this is the case, then follow the below steps to change your training session from 'Physical Only' to 'With Ball': 
   • Open the CITYPLAY app.
   • Go to the 'Activities' tab.
   • Select the 'Physical Only' training activity that you would like to change to 'With Ball'.
   • Inside the selected training activity, press the pencil symbol at the top right of the screen.
   • Next, select 'With Ball'.
   • Scroll to the bottom of the screen and save your training activity.
   • After, observe your training activity's new soccer-specific data. 
2. You received a 'Wrong Mounting' notification as a result of either incorrectly inserting your CITYPLAY sensors into your straps OR incorrectly placing your straps onto your cleats. Receiving a 'Wrong Mounting' notification means that your post-session analysis will only include the duration of your activity.

Still can't see your soccer-specific data?

• Please contact support via our submit a request form for assistance.

Suggested articles:

• How do I strap my CITYPLAY device onto my boots?
• I received a 'Wrong Mounting' notification
• What are CITYPLAY's two main activity types?