Currently, the ability to edit training participation duration on the CITYPLAY app is not available.
We highly suggest that you read this article to understand how the CITYPLAY algorithm calculates your training participation time.
If you think your training participation time is inaccurate, then please contact support via our submit a request form and request for your training participation time to be adjusted. When filling in this form, please include the following details:
- The date of the relevant training session.
- The training session's start and end times.
- The current duration that's displayed on your app.
- The email address that your CITYPLAY account is registered with.
Suggested article: How CITYPLAY's algorithm calculates match and training participation times differently, in-depth explanation
Comments
0 comments
Please sign in to leave a comment.