I received 'Session Expired', what should I do next?

Receiving the following pop-up notification 'Session Expired' means that a different mobile device signed in to your CITYPLAY account, resulting in you being automatically signed out of your CITYPLAY account on your mobile device.

How to sign back into your CITYPLAY profile:

1. As soon as you receive the notification 'Session Expired', shut down your CITYPLAY app.
2. Next, re-open your CITYPLAY app on your mobile device.
3. Then, log in to your CITYPLAY account.
   • This will cause the previous mobile device that was logged in to your account to automatically be signed out.
4. After, your app will bring you to the last screen you were on, prior to receiving the 'Session Expired' notification. 

NOTE: Your data will not be affected if another mobile device signs in to your CITYPLAY profile while you are actively recording a session. This is because the data being recorded during a session is stored inside the sensors and not the app itself.