The CITYPLAY case, explained

The CITYPLAY case comes inside the CITYPLAY kit and holds both your right and left sensors. Your case is an essential part of your kit and plays a critical role in charging your device and conducting a session from start to finish. 

                                                 

Important details about the CITYPLAY case:

1. The lights that shine through the case are the right and left sensor lights. 
   •  The case does not have its own light indications!
2. When your case is not plugged into the charger, then your sensors will go into rest mode and not flash any light (to preserve battery life).
   • Upon plugging your case into the charger, your lights will shine the color according to your sensor's battery life (green / orange / red).
3. The case does not charge your sensors on its own.
   • The only way to charge your sensors is by plugging a USB-C charging cable into the bottom of the case and into a power source. 
4. The case is a holding place for your sensors when you're not conducting a session.
   • Your sensors should always sit inside the case unless you're conducting a session. Your sensors begin recording your activity as soon as they are removed from the case. 
5. The case allows you to start and end a session.
   • Your sensors start recording your data as soon as they are removed from the case, and your sensors will stop recording your data as soon as they are placed back inside the case. 
6. There is a bump on the inside of your case, between the left and right sensor slots.
   • The bump on the inside of the case is used to perform a hard reset to your sensor and to delete data that is stored on your sensor from a recently performed activity.

Suggested articles:

• How to view the status of my sensors on the CITYPLAY app
• How do I conduct an activity?
• How to check if my sensors are ready for a session
• How do I charge my sensors?
• CITYPLAY kit specifications