The CITYPLAY app is compatible with most iOS and Android phones and tablets. To download and use the CITYPLAY app, make sure you're using a device that runs one of the following operating systems:
- Apple OS13 or higher
- Android OS8.0 or higher
And meets our hardware requirements:
- Apple iPhone 6S or higher
NOTE: When using the CITYPLAY app on a tablet, make sure your tablet is in 'portrait' mode, as opposed to 'landscape' mode. Please see the image below of what 'portrait' mode looks like.
- My session won't sync onto the app
- The app isn't finding my sensor(s) / my sensors won't pair to my account
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