Your left and right sensor serial numbers are typically 9 digits long and are written as numbers, not letters. You can find your sensor serial numbers in the 'Settings' of your CITYPLAY app:
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- Open the CITYPLAY app.
- Go to 'Settings'.
- Press 'CITYPLAY account'.
- Tap the 'i' on the right side of the screen.
- You'll now see your 'Sensors details'.
- Your sensor serial numbers can be found beneath 'Right sensor' and 'Left sensor' and are written after the letters 'S/N'.
- NOTE: Your sensors must be paired to the app to find your sensor serial numbers from the app.
Suggested articles:
- CITYPLAY sensors' battery performance, explained
- How do I update my sensors to the newest firmware version?
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